Privacy Policy

Introduction

Uplift AI Technologies Pvt. Ltd. ("we," "our," or "us"), creators of the Uplift AI software platform, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Chrome extension.

Information We Collect

Authentication Information

We collect authentication information through Microsoft Azure Active Directory to verify your identity and provide secure access to our services.

Google User Data

When you connect your Gmail account, we access the following Google user data using the Gmail API with read-only scope (https://mail.google.com/auth/gmail.readonly): incoming and sent email messages, including full email content, metadata (such as sender, recipient, subject, and date), and email attachments. This data is used to provide features such as surfacing prospect context, summarizing key threads, and recommending next steps. We only require read-only access and do not modify or send emails on your behalf.

Usage Data

We may collect information about how you use the extension, including:

• Feature usage statistics
• Error logs for debugging purposes
• Performance metrics

Service-Related Data

To provide core services and improve functionalities, we store the following data on our secure servers:

• User preferences and settings
• Deal information and files
• Chat context and history
• Application state information

This data is used to ensure seamless operation of the extension, personalize your experience, and enhance our services through analysis and improvements.

How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Authenticate and authorize users
• Improve the extension's functionality
• Troubleshoot technical issues
• Analyze usage patterns to enhance user experience
• Develop, improve, or train generalized AI and/or machine learning models

In addition, email data and attachments fetched from Gmail are stored on our secure servers. All data, including sensitive information such as personal details in emails and attachments, is protected through industry-standard mechanisms: encryption in transit (using TLS/SSL) and at rest (using AES-256 encryption), strict access controls (role-based access limited to authorized personnel), regular security audits, and compliance with data protection standards like GDPR where applicable. Our large language models (LLMs) are hosted on secure cloud infrastructure provided by Microsoft Azure, with data isolation, anonymization techniques where feasible, and monitoring to prevent unauthorized access.

Data Storage and Security

We implement appropriate security measures to protect your information:

• Data is stored using Chrome
• Authentication is handled through Microsoft
• We do not store sensitive authentication tokens permanently
• Local data can be cleared through the extension

Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Third-Party Services

Our extension integrates with Microsoft Azure Active Directory for authentication. Please review Microsoft's privacy policy for information about their data handling practices.

We also integrate with Google Workspace APIs, including the Gmail API, for email access. Please review Google's privacy policy for information about their data handling practices.

Compliance with Google's Limited Use Requirements

We comply with Google's Limited Use requirements by ensuring that all data accessed via Google APIs is used solely for the purposes described in our privacy policy, is not shared without user consent, and is handled securely.

User Rights

You have the right to:

• Access your stored data
• Request deletion of your data
• Modify your preferences
• Uninstall the extension at any time

Data Retention

We retain your information only as long as necessary to provide our services. Local data is stored on your device and can be cleared by:

• Using the sign-out function in the extension
• Uninstalling the extension
• Clearing your browser data

Server-stored data, such as email messages and attachments, is retained for the duration of your active use of the service and may be used for AI/ML training purposes. Upon request or account deletion, we will delete your data within a reasonable timeframe, subject to legal obligations.

Children's Privacy

Our extension is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last Updated" date below.